B.2.    Local residents are employed, including in management positions. Training is offered as necessary.

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Local hiring and training is key to maximizing community economic benefit and fostering community involvement and integration with the business.  In addition, the tourism operation establishes a long term stable labor relationship while enhancing the local authentic character of the tourism service and product. Providing jobs at all levels of management ensures that the local population does not feel disenfranchised and can provide a sufficient dialogue between the company’s ownership and the community. The company should support programs – internal or external – that will allow employees to develop beneficial skills for upward mobility.

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Potential Indicators

•    Percentage of local* employees on staff (management and
     non-management)

•    Percentage of payroll distributed to local* employees

•    Number of trainings received within/outside of operations per
     employee***

•    Number of internal promotions of local population

•    Retention rate of trained employees, part-time (seasonal) and
     full-time

•    Ratio of local year-round employees to local temporary employees

•    Training Scale (see A.3)

•    Amount of monetary investment in training and educational
     assistance as a percentage of payroll