A.6.   Design and construction of buildings and infrastructure:

• A.6.4       provide access for persons with special needs.

Disabled or special needs individuals make up an estimated 10 percent of the population and travelers with special needs face particular challenges. Consideration of these needs in design, building architecture, transportation, itinerary alternatives, and interpretative materials eliminates discrimination as well as creates new business opportunities.   

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Potential Indicators 

•    Facilities and services (including materials) are accessible to persons
     with special needs (yes/no)

•    Level of accessibility is clearly communicated to the customer
     (yes/no)