A.3.   All personnel receive periodic training regarding their role in the management of environmental, sociocultural, health, and safety practices.

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The success of the company’s sustainability management system depends on the effective integration and internalization of the system by employees at all levels. A defined training program for all employees on the SMS aspects will enable employees to understand the company’s goals and objectives, why they’re important, and how they can positively contribute to the company’s efforts in each of their individual roles.

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Potential Indicators

•    Scale (for example):
     1.    Literature exists on some limited topics.
     2.    Some literature is available and staff is made aware of where  
            it is located.
     3.    Literature on all critical issues exists and staff is informed of 
            location.
     4.    Literature on all critical issues is available and provided to
            management staff.
     5.    Literature on all critical issues available and provided to all
            staff.
     6.    Training materials are provided to all staff in the local 
            language
     7.    Training plan exists; staff is provided training materials in the 
            local language and time for learning on their own.
     8.    Training plan exists; staff is provided training materials in the
            local language and a mixture of classroom and self paced 
            training is provided at company’s expense.
     9.    Formal training plan and program exists, is functional and all  
            staff participate at company’s expense.

•    Number of days of training per employee

•    Number of employees trained per specific training activity/topic

•    Amount of money invested in training per employee, including value of in-kind contributions

•    Elements of sustainability are covered in trainings (yes/no)

•    Employee evaluations include elements of sustainable operations (yes/no)